F.A.Q

Poof.ca is a cannabis marketplace that lists various cannabis dispensaries, allowing users to shop directly from their stores through our app and website.

Users can browse and shop for cannabis products from listed dispensaries. Payments are made directly to the dispensary, and Poof.ca facilitates the shopping experience and gathers data.

Poof.ca is expanding its reach. You can check our app or website to see if dispensaries in your area are listed.

You can create an account by signing up on our app or website. Simply follow the prompts to register with your email and create a password.

Yes, you need to create an account to shop and access the full range of features on Poof.ca.

If you’ve forgotten your password, you can reset it by clicking on the “Forgot Password” link on the login page and following the instructions.

You can browse by category, use the search function, or filter by dispensary to find products.

Add items to your cart, proceed to checkout, and follow the instructions to complete your purchase. Payments are made directly to the dispensary.

Payment methods may vary by dispensary. Common methods include credit/debit cards and digital wallets. Check the dispensary’s payment options at checkout.

Minimum order amounts may vary by dispensary. Please check the specific requirements for each store.

Delivery options and policies are determined by the individual dispensaries. You can find detailed delivery information on each dispensary’s page.

Many dispensaries offer in-store pickup. Please check the availability of this option when placing your order.

Delivery fees vary by dispensary and will be displayed at checkout.

Detailed product information, including descriptions, reviews, and ratings, can be found on the product pages.

Product pages include detailed information and user reviews to help you make an informed decision. You can also consult with the dispensary for recommendations.

Return policies vary by dispensary. Please check the dispensary’s return policy on their page.

Refunds are processed according to the dispensary’s policy. Contact the dispensary directly for assistance with refunds.

Yes, we prioritize your privacy and security. We use advanced encryption and security measures to protect your data.

We only share information with dispensaries to facilitate your purchases. We do not sell your data to third parties.

You can contact our customer support through the app or website by visiting the “Contact Us” section.

If you encounter any issues with your order, please contact the dispensary directly. You can also reach out to our support team for additional assistance.